Ecology, Environment and Conservation Paper

PERCEPTIONS OF HOSPITALITY EMPLOYEES TOWARDS SUSTAINABILITY PRACTICES OF THE INDUSTRY

Harshada Satghare, Swapnil Kanchale and Sandeep Kapse

Abstract

Globally, the hospitality industry is taking due efforts towards sustainability and green practices. The employees play a pivotal role in the implementation of these practices. The present study analysed the perceptions of hospitality employees working in the city of Pune, Maharashtra (India). The city is well known for business, education, and cultural tourism. The primary data were collected through a survey of employees working in the hospitality industry through questionnaires. T-test was performed to understand the difference between the importance of sustainability practices and the performance of the industry. Surprisingly, the survey revealed that the employees rated the industry performance as satisfactory. Lastly, constructive suggestions were discussed to assist the industry to promote and train their employees towards sustainability.